Support

At Old Havana Casino, your satisfaction and enjoyment are our top priorities. Our dedicated support team is always ready to assist with any questions or issues you might encounter. Here's a closer look at how we ensure help is always within reach:

Multiple Ways to Connect

Live Chat: Get instant support from our team through our live chat feature, available directly on our website. This is the quickest way to get real-time assistance.
Email: For less urgent queries, reach out to us at support@oldhavanacasino.eu . We strive to respond to all emails within 24 hours.
Phone Support: Prefer speaking to someone directly? Call us toll-free at 1-888-222-3098 if you're in the USA or Canada. Our friendly representatives are eager to help.

Always Here for You

We understand that questions can arise at any time. That’s why our customer service operates 24/7. Whether it’s late at night or early in the morning, our team is available to ensure your gaming experience remains smooth and enjoyable.

Quick Answers at Your Fingertips

Our FAQ section is a treasure trove of information, addressing common concerns about accounts, transactions, gameplay, and more. It’s designed to help you find answers quickly without needing to reach out.

Knowledgeable and Friendly Support

Our support team is not just trained but passionate about helping you. Whether you need assistance with a deposit method like ACH or Neteller, have questions about our Welcome Bonuses, or require clarification on any other matter, rest assured, we’re committed to providing solutions promptly.

At Old Havana Casino, we believe in creating a supportive and welcoming environment. So, whenever you have questions or need assistance, please don’t hesitate to reach out. Your gaming experience is important to us, and we're here to make it as enjoyable and seamless as possible.