A Casino Where Members Are Never Alone

Come feel the virtual spirit and charm of Havana through Old Havana Casino. This casino provides its members an incomparable selection of games and promotions. To ensure that its members remain more than happy, they provide superior customer service.

About The Customer Support

The customer support team at Old Havana Casino, is patiently standing by, 24/7, 365 days of the year for its members. The support staff can be reached either through live chat and through email. For those who use email, you can expect a response within 24 hours. There is even an email for members to use if you are experiencing longer than normal delays or dissatisfaction. There is also a toll free telephone number for members to use.

There is a terms and condition page which outlines the official casino rules, as well as the conduct and rules that the members are expected to follow. For existing members, there is a section dedicated to breaking down the promotions in depth. It also goes into length about wager requirements and how promotions can and should be used in tandem with each other.

Old Havana Casino even offers a privacy policy section which outlines the information this casino gathers, and how they gather it. This section also stresses and goes in depth on how they keep their member's information secure.

Old Havana Casino even extends its customer support to its affiliates as well. In a special affiliates section, they provide answers for common questions such as payment schedules, commission amounts, as well as how to sign up as an affiliate. Wanting to hold back no secrets, Old Havana Casino even offers a fair play section, which goes into fine detail on which gaming providers they use, as well as how they are audited by third party sources to verify fair play for its members. They even provide emails and a toll free phone number to reach customer support to make or file a formal complaint.

From the famous streets of Havana to your computer or mobile screen, comes Old Havana Casino, an online site that brings the flavors of Havana to members around the world. Boasting a superior slate of games, generous promotions and numerous banking options, members of this casino are ensured a thrilling and rewarding experience. And for any questions or concerns, the customer support team is standing by, through email, live chat and touch tone phone.